REFUND POLICY ITS4YOU BRANDS LLC
Before returning any merchandise, you must contact the Customer Support Department by email at firstname.lastname@example.org to obtain a Return Authorization number (RMA #).
We want you to love what you have ordered, but if for some reason you don’t love it, we will gladly help you return your new and unworn item(s) for a full refund or store credit. Most items are returnable for a refund/store credit within 30 day calendar days from the delivery date.
Please remember that all returns must be in their new and original condition with packaging, tags, and sanitary protection intact. Please inspect your package upon arrival. In the rare case there is a damaged item, missing item, or an incorrect item in your box, be sure to get in touch with us as soon as possible to address and correct any problems. Please note that the shipping fee and gift wrap are non-refundable. Return shipping is the responsibility of the customer.
To Process Our Easy Exchange, send back the item you want to exchange/return, request a store credit on your return form/sales receipt. Once your store credit is processed and issued, place a new order online for your exchange item by using your store credit code. Or put a new order for the item(s) you wish and return the original item(s) for a refund or store credit.
All returns/store credits are processed within 4-5 business days upon arrival at our warehouse. An email notification will be sent to you once a refund or store credit has been issued.
Our return address is:
Its4you Brands LLC
7345 W Sand Lake Rd,
STE 210 – Office 679
ORLANDO, FL – 32819
These return policies represent the entire policies, and all prior policies are revoked. Our failure to exercise any rights under these policies shall not constitute a waiver of such rights.